Refund policy
RETURN REQUEST
You have the right to request a return within 14 days of receiving your order, without providing any reason.
After submitting your return request, you have an additional 14 days to send the product back to us.
To initiate a return, please contact us at:
Please include the following information:
- Your full name
- Your order number
- The email address used for the purchase
- The reason for the return (optional)
Once we receive your request, we will provide you with further return instructions.
We recommend packaging the product carefully to prevent damage during transit.
After receiving and inspecting the returned item, and provided that the return conditions have been met, we will issue a refund within 14 days using the same payment method originally used for the purchase.
CONTACT
Do you have questions about a return, refund, or the status of your return request?
Please contact us at:
We aim to respond to all inquiries within 1 business day.